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Rajagopalan Srinivasan

Customer Communications Expert at Marley Spoon

Rajagopalan Srinivasan's work experience includes a role as a Customer Communications Expert at Marley Spoon starting in March 2022. In this position, they respond to and resolves customer issues across various communication channels, reports complaints, and works on escalation resolution and customer acquisition.

Prior to Marley Spoon, Rajagopalan worked at International Travel Network. From February 2021 to April 2022, they served as a Travel Agent and Sales Team Leader, demonstrating expertise in GDS software programs and providing a premium service experience. From August 2017 to January 2021, they worked as a Travel Agent, where they developed strong organizational skills and planned travel itineraries for clients.

Rajagopalan also had an internship at Dpointgroup in June 2017, where they gained experience in tourism management, including tour creation and innovation, as well as marketing, including online marketing and sales.

Rajagopalan Srinivasan completed their Bachelor of Engineering (BE) degree in Aeronautical/Aerospace Engineering Technology/Technician from Rajalakshmi Engineering College. Rajagopalan attended this college from 2012 to 2016. Subsequently, they earned a Master of Business Administration (MBA) degree in Business Administration and Management, General from Biznesa augstskola Turība. Their MBA program lasted from 2017 to 2019.

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Timeline

  • Customer Communications Expert

    March, 2022 - present