Martin Lee

Customer Success Manager at Marsello

Martin Lee has a diverse range of work experience. Martin'smost recent role is as a Customer Success Manager at Marsello, a position they started in November 2021. Prior to that, they worked as a Customer Success Manager at Sliq Media Technologies from September 2020 to October 2021. In this role, they were responsible for gathering customer user stories and pain points, nurturing customer relationships, recommending and presenting products, researching and analyzing customer data, and creating and managing training and performance processes.

Before joining Sliq Media Technologies, Martin worked as a Junior Business Consultant Intern at Haltech Regional Innovation Centre from May 2019 to August 2019. In this role, they acted as a lead analyst and coordinator in a CRM migration project and managed the new client intake process.

Martin also has experience as a Project Coordinator Intern at Inovex Inc. from May 2018 to August 2018. In this role, they managed key milestones for custom software development projects, developed and maintained standard operating procedures and project documentations, and managed the creation and communication of new quality assurance processes.

Prior to their internships, Martin worked as an Operations Coordinator Intern at Wells Auto Delorean from June 2017 to August 2017, where they assisted in the day-to-day restoration projects of DeLorean automobiles and improved project workflows through better asset and resource management.

Additionally, Martin has experience as an Inventory Associate at UPS from June 2016 to August 2016, and as an AID Taiwan English Teacher with the Taiwan Overseas Compatriot Affairs Commission and the Ministry of Education from June 2015 to August 2015. In these roles, they performed inventory management tasks at UPS and created teaching lesson plans and implemented adaptive teaching methods for local students in Taiwan.

Martin's earliest work experience was as a Crew member at The Wendy's Company, where they worked from September 2013 to August 2014.

Martin Lee completed their secondary education at Holy Trinity CSS from 2011 to 2015, obtaining an OSSD. After that, they pursued higher education at Western University from 2015 to 2020 and graduated with a Bachelor of Applied Science (BASc) in Electrical Engineering, specializing in the Biomedical Signals Option. In February 2022, Martin obtained the Google Analytics Individual Qualification certification from Google.

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