Hannah S. is a seasoned professional with extensive experience in investigative and fraud-related roles. Currently serving as a Private Investigator at Marshall Investigative Group since May 2023, Hannah previously worked as an ID Theft Specialist at Upstart, managing claims and maintaining professionalism under high-stress conditions. Prior to this, a Fraud Loss Recovery and Chargeback Specialist at Klarna involved investigating unauthorized transactions and contributing to fraud detection methodologies. Hannah also held positions at Ascena Retail Group, Inc., and Nationwide Financial, focusing on case administration and research, while early experience included a research assistant role at The Scottish Parliament and a library secretary position at Brigham Young University. Hannah earned a Bachelor's Degree in English Language and Literature from Brigham Young University in 2015.
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