Karan Gupta

Senior Manager- Sevice Delivery at MattsenKumar

Karan Gupta is a seasoned professional with extensive experience in service delivery and operations management. Since October 2019, Karan has served as a Senior Manager at MattsenKumar LLC, focusing on managing contribution margins and program profitability while optimizing strategies and driving organizational growth. Prior roles at MattsenKumar include Group Manager and Manager, where responsibilities encompassed revenue management, operational leadership, and client engagement. Karan's earlier experience at Teleperformance India involved roles such as Assistant Manager in Training and Development, Technical Trainer, and Voice and Accent Trainer, where Karan facilitated training programs for over 5,000 resources. Karan holds an MBA in Marketing and Operations Management from Swami Vivekananda Subharti University and a BA in English Language and Literature from Kalinga University.

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