Leila Horejsi

Leila Horejsi is an accomplished leader in customer experience management with extensive experience across various companies. Currently serving as the Head of Customer Experience at Maven AGI since April 2024, Leila focuses on transforming customer interactions through AI technology. Previous roles include Global SVP Customer Experience at Siteimprove, where Leila led customer success and support teams, and fractional VP of Customer Experience at Productiv, emphasizing optimal customer and employee experiences. As a co-founder and VP Operations at MotherDuck, Leila contributed to startup growth, while earlier positions at Fast, Outreach, Sprinklr, and Adobe showcased expertise in account management and customer success strategies. Leila's career began at American Fidelity and Northern Life Insurance Company, establishing a solid foundation in customer relations and account management. Leila holds a degree from the University of Washington.