Pankaj Kaushik

Pankaj Kaushik is a seasoned professional with extensive experience in quality management and process improvement across various industries. Currently serving as a Senior Quality Manager at Maxicus since March 2023, Pankaj previously held positions at Teleperformance as a Quality Manager and Assistant Quality Assurance Manager, and at Globiva as a Quality Team Lead. With prior experience in roles such as Quality Specialist at AEGIS BPO Services and Senior Travel Consultant at Fareportal, Pankaj has developed strong skills in team leadership and resource allocation. Educational qualifications include an MBA in HR from Sikkim Manipal University and a BCA from Indraprastha University.