Michael Hilton

Michael Hilton is a Product Manager at Mayan since June 2023. Previously, they worked at GUIDEcx as a Product Manager from October 2022 to June 2023. In this role, they focused on B2B discovery and development to enhance the end user experience and drive customer engagement. Notable achievements include increasing CSAT survey feature adoption by 200% and defining a solution to streamline customer data capture. Before that, they were a Product Management Intern at Frontdoor, Inc. from June 2022 to August 2022, leading a project to improve the web-based booking flow for ProConnect. Michael also has experience as a Product Management Intern at Jeri, where they collaborated with the founder to develop an on-demand staffing platform for healthcare workers. In addition to their product management roles, Michael has a background in music education and entrepreneurship. Michael founded the Hilton Violin Studio in 2019 and successfully grew the business by 400% over 12 months. Michael also worked as a Strings Team Member at Waterford School and as a Sales Representative at Summerhays Music Center. Prior to that, they served as a Writing Fellow at Utah State University and as an Instructor and Coach at Mountain West String Academy. Michael's professional experience is complemented by their previous role as a Full-Time Volunteer Representative for The Church of Jesus Christ of Latter-day Saints, where they managed a team and provided counseling and training.

Michael Hilton obtained a Bachelor of Arts degree in Music Performance from Utah State University, where they studied from 2013 to 2019. Michael then pursued further education and received a Master of Music degree in Violin Performance from The University of Texas at Austin, completing their studies from 2021 to 2023. In addition to their academic degrees, they obtained several certifications, including "Advanced Product Management: Vision, Strategy, and Metrics," "Business Fundamentals: Corporate Strategy," and "User Story Masterclass: Your Agile Guide to User Stories" from Udemy in March 2023, as well as "Technology for Product Managers" from LinkedIn in December 2021.