Vijaya Gopala A

Vijaya Gopala A is an experienced professional in service delivery and IT infrastructure, currently serving as the Head of Service Delivery for McCormick & Company since November 2022. Prior to this role, Vijaya held the position of Head of Service Delivery at Finesse Global starting in June 2020 and was the Global Service Delivery Head at Fujisoft Technology from January 2019 to May 2020. Vijaya has a strong background in managing global service delivery operations encompassing Managed Services, Managed Security Services, and Managed Cloud Hosting, as well as customer service operations and quality management services. Additional roles include Head of Service Delivery at Smart IMS Inc. and Service Delivery & Solution Architect at IBM, contributing to cloud operations. Educational qualifications include a Bachelor's degree in Political Science and Government from Osmania University and a Post Graduate Diploma in Computer Applications from ISIT.