Ivan Whitaker, MBA, PMP

Ivan Whitaker, MBA, PMP has extensive experience in executive roles, with a focus on customer and partner success. At MD Ally | Public Safety Telehealth, they serve as the Vice President of Partner Success, where they collaborate with cross-functional teams to develop and implement business strategies to increase market penetration and enhance customer experiences. Ivan spearheaded the implementation of the entire customer journey, from marketing to sales and continued satisfaction, while also providing executive strategy and oversight across multiple departments.

Prior to their current role, Ivan worked at Priority Dispatch Corporation for several years, initially as the Executive Director of Client Success and Implementations. Here, they successfully led a comprehensive turnaround, improving client satisfaction and organizational agility. Ivan also held the role of Medical Program Administrator, where they implemented workflow and tool improvements, trained and mentored teams, and leveraged data-driven insights for executive strategy.

Overall, Ivan Whitaker brings a wealth of experience in customer and partner success, strategic planning, and cross-functional leadership.

Ivan Whitaker is currently enrolled in Walden University, pursuing a Doctor of Philosophy (PhD) in Business & Organizational Leadership. Their enrollment dates are not specified. In 2010-2012, they completed their Master of Business Administration (MBA) in Organizational Development and Leadership at Grand Canyon University.

Ivan Whitaker has also obtained several certifications. In April 2022, they received the Project Management Professional (PMP) certification from the Project Management Institute. Ivan has additional certifications in Diversity and Inclusion from Cornell University, Emergency Medical Dispatch Instructor from the International Academies of Emergency Dispatch, Emergency Medical Dispatcher (EMD) from the International Academies of Emergency Dispatch, Emergency Medical Technician (EMT) - Specialist from the U.S. Department of Transportation, PMP® Certification Training Course from The Technical Institute of America, Paramedic from the U.S. Department of Transportation, and Project Management from Salt Lake Community College. The specific months and years of these certifications are not provided.