Lyndon Summers

Lyndon Summers has a diverse work experience spanning several companies. Starting in 2001 at AAPT, they held various roles including Telesales Team Manager, handling billing, inbound sales, inbound service provisioning, outbound sales, and project implementation. In 2008, they joined Australian Unity as a Team Manager, responsible for mentoring, coaching, and developing frontline staff. Lyndon also identified opportunities for business process improvement. In 2012, they became the Implementation and Support Manager - Health at Australian Unity, managing system changes and implementing key initiatives within the Call Centre and the wider Health business. At Open Universities Australia, they worked as an Outbound and Livechat Sales Manager from 2013 to 2015, and later transitioned to the role of Digital Sales Manager, where they focused on web sales funnel optimization, live chat sales, and service optimization, as well as serving as an Agile Product Owner for the Web Team. In 2018, they took on the role of Product Manager at Open Universities Australia. Currently, they are employed as the Lead Digital Product Manager - Messaging at Medibank, starting in February 2023.

Lyndon Summers studied Disruptive Strategy at Harvard Business School Online. Lyndon also attended La Trobe University from 1994 to 1995. Prior to that, Lyndon Summers attended Eltham High School.