Aileen Jakobowitz

Aileen Jakobowitz has a diverse work experience, spanning different industries and roles. Aileen currently works at MedOrion as a Customer Success Team Lead since January 2022. Previously, they were a Senior Customer Success Manager at Aircall from October 2020 to January 2022.

At LogMeIn, Aileen held the position of Bold360 ai - Senior Client Experience Manager from August 2018 to July 2019. Aileen successfully managed the customer life cycle and fostered positive customer experiences. Aileen also facilitated discussions around product needs and new products to drive expansion opportunities. Some notable achievements include delivering new EMEA projects with a self-service score of over 95% and creating a concierge service using AI-powered technology to support teams with knowledge, education, and development.

Aileen took a professional sabbatical in 2017, during which they traveled through South East Asia, explored different cultures, made connections with people globally, and experienced personal growth.

Before their sabbatical, Aileen worked at Sprinklr as a Customer Success & Product Lead from November 2015 to May 2017. Prior to that, they served as a Senior Customer Success Manager at Marin Software UK (previously SocialMoov) from November 2013 to October 2015.

Aileen began their career at iFOREX as an Affiliate Team Lead from April 2012 to September 2013.

Aileen Jakobowitz graduated from the College of Management in 2012 with a B.A. in Interior Design. In 2018, they obtained a certification in "Agile at Work: Building Your Agile Team" from LinkedIn.