Customer Success & Support
About
The Customer Success & Support team at Mekari plays a vital role in ensuring clients effectively utilize the company's SaaS products, such as Talenta and KlikPajak. This team is responsible for onboarding new customers, providing technical support, facilitating ongoing training, and gathering feedback to enhance product offerings. By fostering strong relationships and proactively addressing client needs, they aim to drive customer satisfaction and retention across all Mekari products.
Team members
Ainunizah Avrilia Ab...
Customer Success Lead
Candra Putra Avisa
Customer Success Lead For Larg...
Caroline Wibowo
Customer Platform & Intelligen...
Fachry Hazmi
Head Of Customer Success
Fazry Kurniawan
Head Of Account Management
Lochea Eraldika
Customer Success Manager
Maria Ulfah
Customer Success Team Lead
Maria Yosephina Sara...
Customer Success Manager
Nicho Yonardo
Senior Customer Support
Rizky Wahyu Pambudi
Senior Customer Success Manage...