Customer Success & Support

The Customer Success & Support team at Mekari plays a vital role in ensuring clients effectively utilize the company's SaaS products, such as Talenta and KlikPajak. This team is responsible for onboarding new customers, providing technical support, facilitating ongoing training, and gathering feedback to enhance product offerings. By fostering strong relationships and proactively addressing client needs, they aim to drive customer satisfaction and retention across all Mekari products.