Casandra Richardson

Senior Employee Support Advocate at Melita Group

Casandra Richardson has extensive work experience in the field of employee support and advocacy. Their most recent role was as a Senior Employee Support Advocate at Melita Group, where they began in November 2022. Prior to that, they worked at Anthem, Inc. as a Disability Case Manager from February 2022 to November 2022. From November 2019 to February 2022, they served as a Disability Case Manager at ReedGroup, a Guardian® Company.

Casandra also has experience at Alight Solutions, where they held the positions of Team Manager/Senior Health Pro Specialist from December 2018 to June 2019, and Advocate/Team Lead from January 2016 to November 2018. Before that, they worked as a Member Services Representative II at KelseyCare Advantage from July 2012 to December 2015.

Casandra's career began at UnitedHealth Group, where they worked as a Customer Care Professional from January 2007 to November 2008, and then as a Senior Subject Matter Expert from December 2008 to July 2012.

Casandra Richardson obtained their Diploma in Business from Texas School of Business-North from the year 1987 to 1988. In addition, they obtained a certification in "Leading with Kindness and Strength" from LinkedIn in July 2019.

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Timeline

  • Senior Employee Support Advocate

    November, 2022 - present