MeltingSpot is an in-product Customer Education Platform. We help SaaS companies accelerate customer onboarding and product adoption. At low CS effort.

MeltingSpot provides a comprehensive toolkit to engage customers with forums, webinars, tutorials, online courses, and more – right inside your product. 

Bring all your educational content in an Academy or a Customer Community, and help your customers onboard and navigate your product seamlessly.

Stop generic customer education and start delivering the right content to the right user at the right moment.

Unleash the power of digital Customer Success: activate customers 3x faster, cut support tickets by 50% and drive additional revenues.

MeltingSpot is trusted by thousands of businesses
Start free today 👉 https://www.meltingspot.io/

Enterprise Software

Education

MeltingSpot

Benoit

Arthur Quince

Augustin de Choulot

Fabien Antoine

The Customer Success and Support team at MeltingSpot is dedicated to ensuring customers maximize their experience with the platform. They drive customer education initiatives through tailored content delivery, facilitate community engagement, and address customer inquiries to enhance onboarding and product adoption. By leveraging insights and feedback, the team aims to activate customers rapidly, reduce support ticket volumes, and foster long-term retention, ultimately contributing to the overall success of MeltingSpot's clients.

Customer Success and Support

About

Team members

Other teams at MeltingSpot

Leadership Team