Juliana A Conceição

Juliana A Conceição has a diverse work experience spanning various roles and companies. Juliana currently works at Memed as the Coordenadora Customer Experience II, a position they have held since October 2022. Previously at Memed, they were the Coordenadora Customer Experience from August 2021 to September 2022.

Prior to their role at Memed, Juliana worked at iFood as the Coordenadora Excelência CX from June 2019 to March 2021.

Juliana's longest tenure was at Walmart eCommerce, where they held multiple roles over a span of ten years. Juliana started as an Atendente de Qualidade in September 2009 and later became an Assistente Administrativo from April 2010 to September 2011. Juliana then worked as an Analista de Relacionamento Jr from October 2011 to March 2015, followed by a role as a Supervisora de Atendimento from April 2015 to August 2017. Their last position at Walmart eCommerce was as a Coordenadora de Atendimento from September 2017 to May 2019, where they handled EPS monitoring, customer service, and backoffice financial tasks.

Juliana's earliest experience was as an Assistente Administrativo - Comércio Eletrônico at Pernambucanas from June 2007 to September 2009. In this role, they dealt with complaints related to deliveries, returns, and wedding registries, and provided customer service via chat and email.

Overall, Juliana has a vast experience in customer experience coordination and administration, with a strong background in the eCommerce industry.

From 2013 to 2014, Juliana A Conceição attended Universidade Paulista, where they studied Gestão da Qualidade.