Nelson Walker

Nelson Walker is a seasoned professional currently serving as a Senior Business Analyst and Lead Business Analyst for the Digital Experience Team at Mercury NZ since January 2016. In this role, Nelson leads efforts to deliver mobile applications and websites, enhancing services for the combined Mercury and Trustpower customer base. Prior to Mercury NZ, Nelson held the position of Senior Business Analyst at Trustpower, where responsibilities included optimizing the multiproduct CRM and billing solutions. Additional experience includes roles such as Business Analyst at Bay of Plenty Regional Council, Project Manager at Edith Cowan University, and various positions at Trustpower focusing on process improvement and project management. Nelson's career also includes significant roles at Alcatel-Lucent, TelstraClear, and EHPT, contributing expertise in network solutions and billing systems. Educational credentials consist of multiple degrees in Accounting and Management Information Systems from the University of Virginia.