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Kim Mendenhall Key

Director Of Customer Success at MercuryGate

Kim Mendenhall Key has a diverse work experience spanning several industries. Kim currently works as the Director of Customer Success at MercuryGate International since 2023. Prior to that, they were the Director of Project Management at IT Services from 2020 to 2023. From 2018 to 2020, they held the position of Senior Director Operational Excellence & Program Management at Mode Transportation. Additionally, they served as the Director of Program Management at Mode Transportation from 2005 to 2018.

Before joining Mode Transportation, Kim worked at Exel as the Director of Program Management from 2005 to 2011. During their time at Exel Transportation, they also served as a Strategic Project Manager, where they played a key role in continuous improvement initiatives and business development.

Outside of the transportation industry, Kim has coaching and parenting experience, having been involved with Select Basketball from 2000 to 2011 and Plano Sports Authority from 2003 to 2006.

Kim Mendenhall Key began their career at Alcatel as a Program Project Manager from 1998 to 2005. During their time at Alcatel, they also served as a Program/Project Manager and a Customer Service Manager, overseeing various improvement projects and managing a team.

Prior to their work at Alcatel, Kim worked at Westinghouse Savannah River Company as a Radiological Control Inspector/Trainer from 1990 to 1996, where they provided surveillance and training related to radiological control. Kim also held a similar role as a Radiological Control Inspector at Du Pont from 1989 to 1996.

Kim Mendenhall Key has a Bachelor of Science degree in Mechanical Engineering from the University of South Carolina, which was obtained between 1996 and 1998. Kim also attended the University of Tennessee, Knoxville between 1987 and 1989, but their degree and field of study during that time are unspecified. Prior to their college education, they attended Midland Valley High School from 1984 to 1987, where their field of study is also unspecified. Additionally, Kim has obtained certifications in Modern Project Management in Microsoft 365 from LinkedIn and holds a PMP certification from the Project Management Institute. The specific dates of obtaining these certifications are not provided.

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