IM

Ian Martin

Service Desk Analyst at Meriplex

Ian Martin has had a diverse work experience, primarily in the automotive industry. Ian started their career as an Automotive Technician at Sterling McCall Honda in 2012 and worked there until 2017. Ian then joined Community Honda as an Automotive Technician from 2017 to 2019. In 2019, they returned to Sterling McCall Honda where they achieved the level of Master Technician and worked until 2021. In March 2021, Ian transitioned to a new role as a Service Desk Analyst at Meriplex, where they provide level 1 desktop support to external end users in remote environments. Ian communicates with users through various platforms and utilizes the ConnectWise ticketing system. Ian's work experience highlights their problem-solving skills, multitasking abilities, and proficiency in computer systems.

Ian Martin earned a Certificate of Technology in IT-Network Admin Microsoft from San Jacinto College, completing their education in 2024. Prior to that, they obtained a degree in Automotive Technology with a focus on Honda Pact from the same college between 2012 and 2014. Ian Martin also holds a certification as a Honda Master Technician, which they acquired from the American Honda Motor Company, Inc. in May 2017.

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