SW

Shelly W.

Senior Product Design Manager at MessageGears

Shelly W. is a seasoned Senior Product Design Manager currently leading a team at MessageGears, focusing on marketing solutions for enterprise customers while championing Design Thinking and UX research practices. Previously, Shelly held significant roles at Swrve, including Senior Product Design Manager and Manager of Technical Content, where responsibilities encompassed designing customer-facing technical content and creating a dedicated developer portal. Additional experience includes technical writing for Aware360 and KAL, training development for npower and iTrain, and documenting for ENMAX Encompass Inc. Shelly holds a Master of Arts in Technical Communication and E-Learning from the University of Limerick.

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