Kayli Freeman possesses a robust background in program management and customer service, beginning with experience as a Student Worker at Abilene Christian University, where Kayli supported 800 business students and managed confidential student files. Subsequent roles at PFSweb included Program Management Senior Associate, where responsibilities encompassed managing customer contact center operations and reporting. Kayli advanced to positions such as Manager Program Management and Quality Systems Manager at Meta, overseeing client contracts, cross-functional project leadership, and performance reporting. A degree in Business Administration with a focus on Human Resources Management from Abilene Christian University complements this extensive professional experience.
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