Mohit Dua

Mohit Dua has extensive experience in customer service and operational roles across multiple industries. Beginning as an Administrative Intern at SK MAXX LIMITED, notable progression continued through positions at Windorz, where team leadership improved customer satisfaction by 40%, and Circle K, where strategic merchandising increased sales by 11%. Mohit advanced to Meta as an Escalation Specialist, managing high-priority issues and achieving a 95% performance index. Experience also includes significant technical support at Microsoft, contributing to internal systems and training initiatives. Currently, at TOMRA, Mohit serves as a Product Support Specialist. Educational qualifications include a Postgraduate Diploma in Cloud Computing from the National College of Ireland and a Bachelor of Science in Information Technology from The University of Wolverhampton.