Marcelo III Alejo

Marcelo III Alejo has a diverse range of work experience in technical support and engineering roles. Marcelo III began their career in 2015 as a Desktop Support Engineer at IBM, where they provided IMAC support to internal employees. In 2016, they transitioned to a Level 2 Software Engineer Support role, where they reviewed and tested software components for adherence to design requirements. From 2017 to 2020, Marcelo worked as an Application Support Analyst at SGS, supporting the Master Terminal software and conducting non-functional and regression testing. Marcelo III then joined goFLUENT as a Level 2 Application Support specialist in 2020, analyzing logs and performing user acceptance testing. From 2021 to 2022, Marcelo worked as a Level 3 Technical Customer Support Representative at Bolton International, providing high-level technical assistance and researching resolutions to emerging issues. Most recently, Marcelo served as a Senior Technical Support Professional at Honeywell, where they were responsible for analyzing and solving complex technology platform-related problems, managing service interruptions, and acting as an incident and problem manager. Marcelo is currently working as a Support Engineer at Metaco.

Marcelo III Alejo's education history begins in 2010 when they enrolled at the FEU Institute of Technology. Marcelo III pursued a Bachelor's degree in Computer Science with specialization in Software Engineering and completed their studies in 2012. In the same year, Marcelo also obtained a certification in Core and Expert Level for JavaScript Programming Language from AMA University.

In 2012, Marcelo furthered their education by pursuing a Bachelor's degree in Information Technology at Arellano University. Marcelo III completed this program in 2015.

In 2019, Marcelo attended the American Institute for English Proficiency and focused on Critical Writing and Intensive Grammar, emphasizing their interest in English Language and Literature.

Additionally, Marcelo has obtained various certifications to expand their knowledge and skills. These include certifications in Atlassian Agile Basics, AWS Cloud Basic, Crystal Incident Management, Crystal Non-Conformance Reporting, Hazard Risk Reporting, Asbestos E-Learning Training Course, Data Privacy Awareness Training, ISO 9001:2015 Quality Management Systems Awareness, SGS Internal Training on IT Service Management Essentials, ISO 14001:2015 Environmental Management Systems Awareness, ITIL® Foundation Certificate in IT Service Management, IBM Agile Explorer Badge (Agile Practitioner), ISO 50001:2011 Energy Management Systems Awareness, Business Excellence Communication, and Core and Expert Level for JavaScript Programming Language from ACLC College.

Marcelo's commitment to education is evident through their pursuit of different degrees, certifications, and specialized training.