Naomi Johnson

Naomi Johnson has a diverse work experience spanning various industries. Naomi started their career as a Keyholder at Dollarama L.P. from October 2014 to May 2017. Naomi then worked at BMO Financial Group, where they held two roles - Personal Banking Associate from September 2020 to October 2022 and Credit Card Associate from November 2019 to September 2020. In 2022, Naomi worked at Method:CRM as a Customer Success Representative and at RecastSuccess as a RecastSuccess Apprentice from July to September. Naomi also participated in a Trailhead Virtual Bootcamp at Trailhead by Salesforce from July to August. Additionally, Naomi had the opportunity to be part of the AWS Naomi Builds - Cloud Up - Cloud Practitioner Cohort at Amazon Web Services from May to June 2022. Their most recent role was as a Salesforce Administrator/Analyst at Clicked, where they gained experience in defining engagement details, conducting stakeholder interviews, developing user stories, creating project plans and risk management strategies, and performing User Acceptance Testing.

Naomi Johnson's education history begins in 2013 when they attended Sheridan College for three years, obtaining a Diploma of Education with a specialization in Investigations- Public & Private. Following this, they enrolled in Fanshawe College from 2017 to 2019 and earned another Diploma of Education with a focus on Business-Human Resources.

In addition to their formal education, Naomi has obtained various certifications. In 2022, they completed the "Foundations of Project Management" course offered by Coursera. Naomi also attended the "Customer Success Bootcamp" at RecastSuccess, obtained the "Foundational Support" certification from Zendesk, and completed the "Learning Asana" program on LinkedIn. Furthermore, they completed courses on "Learning Salesforce for Admins" and "ServiceNow: Basic Administration" on LinkedIn and acquired the "Cloud Computing Foundations" certification from A Cloud Guru. Naomi further enhanced their skills with training in "Customer Success Management Fundamentals" and "Onboarding and Adoption Best Practices for Customer Success Management" through LinkedIn. Naomi also completed an "Introduction to IT" course at Robertson College and became certified as a Customer Success Manager (CCSM) at Level 1 from SuccessHACKER.

Overall, Naomi Johnson has a strong educational background in the fields of education, investigations, and human resources. Naomi has also actively pursued certifications to expand their knowledge and skills in various areas relevant to their career.