Heitor Nakayama

Heitor Nakayama is a seasoned professional with extensive experience in business transformation, digital strategy, and management across various industries. Currently serving as the Regional AVP of Business Transformation at MetLife, Heitor drives technology-driven initiatives to enhance business performance in the LatAm region. Previously, as Regional Digital Director at Liberty Mutual Insurance, Heitor led digital transformation efforts across multiple countries, emphasizing technology and customer experience. Earlier roles at americanas s.a. included General Manager of an IT subsidiary, where Heitor managed over 1,200 employees and spearheaded innovative projects and integrations. Educational qualifications include an MBA from The Tuck School of Business at Dartmouth and a Bachelor's degree in Electrical Engineering from USP.