Minnu David

Minnu David, ALMI ACS, has extensive experience in employee benefits management and customer service. Since February 2008, Minnu has held the position of Global Employee Benefits Vendor Manager at MetLife, focusing on operations for VVIP clients with U.S. expatriates across the Gulf region, while ensuring compliance with local regulations. Prior to this role, Minnu served as a Senior Complaints/Customer Service/Bancassurance/Group Medical Officer at MetLife, where responsibilities included managing a complaints team and implementing training for product knowledge. Earlier career roles include customer service and reservations at the Aviation Club and ticketing positions at ITL Tours and Travels and Air India. Minnu's educational background includes degrees in Insurance (ACS, ALMI) from LOMA, IATA UFTAA in Aviation Management from SATM School, and a Bachelor's Degree in Functional English, Journalism, and Broadcasting from Christ College Irinjalakuda.