Darlen Pinheiro

Darlen Pinheiro has worked in a variety of roles in the customer service industry since 2013. Her first role was as an Atendente Jr. at Liq, where they worked until 2017. Darlen then moved to Conecta Telecom, where they worked as an Auxiliar de backoffice and Atendente until 2019. In 2019, they joined Concentrix as an Operations Team Leader, Subject Matter Expert, and Advisor I, Customer Service. Most recently, they began working at meutudo. as a Senior Team Leader of Customer Success, Customer Success Leader II, and Customer Success Leader I.

Darlen Pinheiro obtained a Graduação Tecnológica in Marketing from Wyden in 2021. In 2020, Darlen Pinheiro obtained a Consultoria Empresarial na Prática from Unifametro. In 2021, Darlen Pinheiro obtained a Mental Wellness Partner from Concentrix, a Comunicação e Oratória - Comunicando com assertividade from Escola Conquer, and a Negociação e Influência from Escola Conquer. In 2022, Darlen Pinheiro obtained a Comunicação assertiva à distância, a Gestão para resultados, a PNL para líderes, a Inteligência Emocional 2.0, and a Produtividade e Gestão do Tempo from Escola Conquer.