Scott C. Jacocks

Scott C. Jacocks is currently the VP and Head of ServiceNow Center of Excellence at Milestone Technologies. Scott has over 25 years of experience in the IT industry, including management positions at previous companies Covestic, Inc., Quintiles, and Inteliant Corporation. Scott has also held the title of Client Services Analyst at SEER Technologies. Throughout their career, Scott has developed and delivered ITIL-based IT Service Management services and solutions, managed Service Desk organizations, and been responsible for end-to-end management of national IT Service Management Services, Customer Care, and Operations consulting (business and technical) and outsourcing practices.

Scott C. Jacocks has a BA in Economics from the University of North Carolina at Chapel Hill.

Some of their coworkers include Natalie Heroux - SVP & GM, Professional Services, Victoria Iboa - Chief of Staff, and Olivier Crene - SVP & GM, Customer Exp. & Infrastructure. Scott C. Jacocks reports to Sameer Kishore, President & CEO.