Rebecca Manning

Head Of Customer Service at Milk & More

Rebecca Manning has a diverse work experience in customer service and management roles. Rebecca started their career as a Customer Service Call Handler, where they handled a wide variety of calls from different clients. Rebecca then progressed to the role of Customer Service Administrator and later became a Customer Service Executive. Rebecca joined CPM UK in 2008 as a Client Service Manager, where they managed a team and was responsible for developing and nurturing client relationships. After two years, they transitioned to their most recent role as Head of Customer Service at Milk & More. In this position, they managed and led the customer Call Centre, overseeing online/offline and Foodservice Customers. Rebecca'sresponsibilities included developing processes and plans with Call Centre partners to meet strategic objectives and ensure effective management of Call Centre activities.

Rebecca Manning's education history includes attending Lord Williams school. However, no specific years, degree, or field of study are mentioned in the available information. In addition to their education, Rebecca has obtained a certification as a Mental Health First Aider from Mental Health First Aid (MHFA) England in June 2019.

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Timeline

  • Head Of Customer Service

    August, 2010 - present