Masoom Noor

Masoom Noor is a seasoned professional in customer success and business development, currently serving as a Customer Success Manager at Mimecast since January 2023, overseeing multiple direct reports and enhancing team performance in customer care. Previously, Masoom held diverse roles at Estia Tuition, including Customer Success Manager, where responsibilities included project management and call quality improvement, and Business Development Manager, focusing on growth opportunities for student success. Earlier experience includes serving as an Assessment Consultant at GL Assessment, providing insights to school leaders, and as a Senior Team Leader managing sales representatives in London. Additional roles as a Wedding Consultant and Educational Sales Representative at HarperCollins Publishers contribute to a well-rounded background. Masoom holds a Bachelor of Science (BSc) in eCommerce from Brunel University.