Michelle Dettloff

Michelle Dettloff is an experienced customer success professional with a strong background in managing relationships and enhancing customer engagement across various organizations. Currently serving as a Sr. Strategic Customer Success Manager at Miro since March 2022, Michelle has previously held roles at Medallia and Citrix as an Enterprise Customer Success Manager and Senior Program Manager, respectively. Michelle's expertise includes developing strategic success plans, consulting on customer rollouts, and ensuring customer satisfaction through effective communication and cross-functional collaboration. With earlier experience rooted in sales and healthcare consulting, Michelle also holds a Bachelor of Arts in Sociology and a Business Administration minor from the University of North Carolina at Chapel Hill.