Crystal Rivera has a solid background in various roles such as Senior Product Owner at Mitchell International and Business Analyst at Aetna, a CVS Health Company. Crystal excels in product testing, issue tracking, managing product backlog, and translating business needs into high-quality documentation. Crystal is skilled in Scrum/Agile processes and has experience as a Client Advocate handling escalated member level issues with efficiency.
June, 2023 - present
August, 2020