Mohamed Shalaby

Mohamed Shalaby is a seasoned professional in the telecommunications and IT sectors with extensive experience. Currently serving as a Senior Technical Support Specialist at Mitel since January 2022, Mohamed assists partners in maintaining a range of Mitel products while troubleshooting hardware and software issues. Previous roles include IT Technician at NCR Corporation and Network Administrator at Canadian College of Business, Science & Technology, along with significant experience at Telecom Egypt, where Mohamed held positions as Head of the NGN Department, Senior Telecommunications Engineer, and Telecommunications Engineer. Mohamed's educational background includes an MBA in Business Administration from the Arab Academy for Science, Technology and Maritime Transport, a Diploma in Network Administration from the Canadian College of Business, Science & Technology, and a Bachelor's degree in Electrical, Electronic, and Communications Engineering Technology from the Arab Academy.