Lucy Parra

Lucy Parra has a diverse work experience in customer service and support roles. Their most recent position was as the Head of Customer Support at MOBILITY ADO, where they managed a team of 6 and coordinated customer support strategies across multiple lines of business. Prior to this, they worked as a Customer Service Manager at UnDosTres, where they restructured the department and defined job descriptions and activities for the team. Lucy also has experience as an Analyst of Global Customer Experience at MOBILITY ADO, where they documented projects and optimized processes. Lucy has previous experience in managerial roles, including Manager Customer Care at Glamston and Executive of Customer Service at SinDelantal.mx. Lucy started their career as a Becaria at Club Premier, where they gained experience in e-commerce and benchmarking.

Lucy Parra attended the Universidad Tecnológica de México from 2013 to 2016, where they obtained a degree in Mercadotecnia. No specific field of study was mentioned.