AP

Andrew P.

Service Delivery Manager at Modica Group

Andrew P. has extensive experience in service delivery and project management across various roles in the telecommunications and customer service sectors. Currently serving as the Service Delivery Manager at Modica Group since July 2017, Andrew has previously held positions such as Carriage Project Coordinator at Dimension Data, where responsibilities included managing customer relationships and improving service processes. Other notable roles include Global Service Delivery & Project Manager at Truphone, where project management and operational efficiency were key focuses, and NSW Service Delivery & Onboarding Manager at MSC Mobility Solutions, overseeing enterprise accounts. Andrew's career also includes significant contributions at Telstra, Best Buy, Flight Centre, and Optus, demonstrating a consistent track record of delivering customer-focused solutions and managing cross-functional teams. Andrew's educational background includes various certifications in communication, media, and retail management.

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