Delvarius Broome Mba, Phr, Aic, Ains

Customer Service Team Lead at ModSquad

Delvarius Broome has extensive work experience in various industries, starting with their role as a Paralegal at Spiva Law Group in 2010. Delvarius then worked as a Cashier at The Fresh Market and Walmart before joining CareCore National as a Clinical Decision Support Representative in 2012. In 2011, they briefly served as an Assistant Front End Manager at The Fresh Market. Delvarius then transitioned to a role at Randstad USA as a Transaction Services/Cash and Trade Processing Rep, focusing on accurate and efficient processing of applications and checks.

In 2014, Delvarius began their career at State Farm as an Auto Claims Associate, handling total loss, property damage, and initial loss reporting claims. Delvarius quickly progressed in their roles and became a Claims Specialist with a focus on weather and catastrophe stewardship. Delvarius then moved to the Learning Support Specialist position, providing support and coordination for learning events. Delvarius later took on the role of Talent Operations Specialist, performing administrative tasks, providing customer service, and managing various projects. Delvarius had two temporary assignments as a Talent Acquisition Specialist before assuming the same role as a permanent employee at State Farm in 2022.

Additionally, Delvarius worked at ModSquad as a Customer Service Team Lead in 2020, demonstrating their leadership abilities. Overall, Delvarius Broome's work experience showcases their diverse skill set, ranging from legal and customer service roles to talent acquisition and operations.

Delvarius Broome holds an MBA in Business Administration, which they obtained from Ashford University from 2011 to 2013. Prior to that, they received a Bachelor of Science in Legal Studies from South University, where they studied from 2007 to 2010.

In addition to their degrees, Delvarius has pursued additional certifications to enhance their professional qualifications. Delvarius achieved the Associate in Claims (AIC) certification from The Institutes in September 2022. Similarly, they obtained the Professional in Human Resources® (PHR®) certification from HRCI in July 2022. Furthermore, in June 2019, Delvarius earned the Associate in General Insurance (AINS) certification from The Institutes.

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Timeline

  • Customer Service Team Lead

    September, 2020 - present