Rachel Schnapp

Rachel Schnapp is a Solutions Consultant at Mogli. Rachel has over six years of experience in customer service, software configuration, and support. Prior to joining Mogli, Rachel worked as a Senior Client Support Specialist at Paycor, where she provided client support and created pragmatic solutions that met client requirements and Paycor’s high quality standards.

Rachel also has experience working as a Contact Center Systems Coordinator and Training Coordinator. In these roles, she was responsible for creating and maintaining training programs, providing internal technical support, and serving as the Administrator for Contact Center Systems (call center software). Rachel has consistently received positive feedback from customers and is known for her ability to provide resolutions in a timely manner.

Rachel Schnapp has a Bachelor of Fine Arts (B.F.A.) from the University of Missouri-Saint Louis in Fine Art - Drawing, as well as a Bachelor of Fine Arts (BFA) from Saint Louis Community College in Studio Arts. She is also certified by Trailhead by Salesforce in Business Administration Specialist and Lightning Experience Reports & Dashboards Specialist.