Sebastian Dobre

Lead Technical Services Escalation Management at MongoDB

Sebastian Dobre has over 20 years of experience in various roles within the technology industry. Sebastian most recently worked at MongoDB as the Lead, Technical Services - Escalation Management. Prior to that, they held positions at Hitachi Data Systems as a Technical Account Manager, IBM as a Datacenter Migration Consultant, and BMO Financial Group as a Storage/Backup Consultant.

Sebastian has also worked at Torstar Corporation as a Core Infrastructure Manager and at Ontario Teachers' Pension Plan as a Senior Technical Analyst. Additionally, they have experience as a Publisher at Toavaya.com tohds.com and as a Systems Administrator at Centtric Marketing Systems. Sebastian's career began as the Chief Technology Officer at Ductil Steel and later as the IT Manager at USI Capital Corporation.

Throughout their career, Sebastian has developed expertise in areas such as escalation management, proactive support, technical problem-solving, migration projects, storage administration, and team management. Sebastian has worked with various technologies including Avaya, HDS, IBM servers, Windows servers, SAN, and backups.

Sebastian Dobre's education history includes a Master of Business Administration (MBA) in Projects Management from Universitatea "Valahia" din Târgoviște, which they obtained from 2005 to 2006. Sebastian also pursued a degree in Engineering with a specialization in Computer Science in Process Control from Universitatea Petrol-Gaze din Ploiești, from 1998 to 2003. Moreover, they completed the MCSE Track in Computer Science from Intelprof Romanian - Microsoft Center in 2005 to 2006.

In addition to their formal education, Sebastian Dobre holds various certifications. Sebastian obtained the AWS Certified Solutions Architect - Associate (SAA) certification from Amazon in September 2019. In May 2014, they acquired the Hitachi Data Systems Certified Architect – Business Continuity certification from HDS. In July 2013, they completed the EMCIE: Data Domain certification from Pearson Vue and the EMCISA - Information Storage and Management certification. The same year, in May 2013, they obtained the Hitachi Data Systems Certified Professional - HCP certification. Furthermore, they achieved the Microsoft Certified Solutions Expert: Windows Server 2012 Infrastructure certification in March 2013 and the MCSA: Windows Server 2012 certification in the same month. Sebastian earned the Tivoli Storage Manager V6.3 certification from IBM in December 2012. Before that, they obtained ITIL v3 certification from Loyalist in February 2010 and UC4 v8 Operation Manager certification from UC4 in September 2009. Sebastian also holds the MCSA Security: Windows Server 2003 certification from Microsoft, which they acquired in September 2007. Lastly, Sebastian obtained the AWS Certified Solution Architect - Associate certification from Amazon Web Services (AWS) in September 2019.

Links

Timeline

  • Lead Technical Services Escalation Management

    August, 2022 - present

  • Senior Escalation Manager

    November, 2020

  • Technical Escalation Manager

    December, 2019