Kelsea McCauley

Manager, Customer Support at Monograph

Kelsea McCauley has a strong background in customer support and sales tax specialization. With experience as a Manager of Customer Support at Monograph, Sales Tax Specialist at Sales Tax And More, and Customer Success Team Lead at Ceterus, Kelsea has effectively managed teams and implemented processes to enhance customer experiences. Additionally, their expertise as a Multimedia Consultant at Evening Post Industries and Receptionist at Shenandoah Veterinary Hospital showcases their abilities in marketing, client relations, and administrative tasks. With a Bachelor of Science degree in Advertising from West Virginia University, Kelsea has a solid educational foundation to support their professional journey.

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Timeline

  • Manager, Customer Support

    March 1, 2024 - present

  • Customer Support Specialist

    May, 2021