Facilities Assistant

Operations · Full-time · London, United Kingdom

Job description

Morden College is a charity dedicated to enabling a life-lived independence for the older people they provide homes for, through life, as they grow older. Morden College has enriched the lives of its residents as well as their families, over the last 300 years.  The Charity’s core purpose is to provide older people who are in need with a home for life within its beautiful grounds, with amazing facilities and surrounded by its caring people, who work tirelessly to provide the highest quality of care.

Our most valuable resource are the people within Morden College; they provide the supportive, caring and inclusive environment both for colleagues and for our Residents. Our Culture encourages and supports creativity, celebrates our differences and the similarities that draw us together as a community and promote the highest standards of individual behaviour and accountability in everything we do. 

Our 60 seat Café is located within the John Morden Centre, which is an award winning vibrant space where people meet, eat, take part in events, develop and enjoy a variety of interesting hobbies. 

Morden College is regulated by the Care Quality Commission (CQC).  This post is subject to an Enhanced DBS Check.

Please visit our website at www.mordencollege.org.uk to find out more about us.

Job Purpose:

  • To deliver shopping, cook/chill and cook/freeze meals and other supplies to residents and colleagues College wide.
  • To manage inbound and outbound postal services and inbound deliveries
  • To transport supplies between college sites
  • To handle waste and recycling.
  • To set-up and clear down after College events.
  • To support the Hospitality team with food service and beverage service.
  • To maintain good communication with residents, the supervisory team and colleagues to ensure the smooth running of Morden College
  • To contribute positively to the team, supporting colleagues in the daily life of the College

Key Duties & Responsibilities:

  • To own, be responsible and take pride in delivering the duties and responsibilities set out in this job description.

  • Facilitate the delivery of food and other supplies by driving the fridge-van, college car or college mini-buses showing respect and kindness to residents and colleagues and promoting a harmonious team atmosphere.

  • To support Morden College operations and facilities management by setting up and clearing before/after functions and events and by taking part in the service of food and beverages for events College-wide.

  • To be approachable, receptive, and reactive to resident and colleague needs, providing day to day transport of supplies between and within sites.

  • To provide cover for the College shop.

  • To transport food to and waste food away from service areas, primarily the care home

  • To handle and process all waste, including clinical waste, and recycling in line with policy and legislation.

  • To assist with the transportation of residents using buggies

  • To maintain College storage areas in good order, ensuring they are clean, tidy and locked when unattended.

  • To assist in the execution of stock takes as and when required.

  • To undertake planned and reactive external cleaning services, including jet-washing, in line with the methods and standards specified in the Morden College Housekeeping Manual and to complete periodic cleaning schedules

  • To support with events such as College Conversation, Founders Day, Friends Day, Trustees Christmas lunch day and similar occasions, and to assist with visitors on events such as Open Gardens by acting as a guide and host.

General Duties and Responsibilities:

  • Always respond positively and cheerfully to all enquiries, role modelling compassion and respect in all aspects of the college.

  • To be familiar with Morden College Policies and Procedures, to ensure compliance and understanding and safe practice, whilst providing a compassionate, warm, and caring environment.

  • To enable good 2-way communication with colleagues and residents, being supportive and inclusive and encouraging a culture of mutual respect.

  • During your shift, to be aware of your own Health and Safety obligations and those to other staff and residents in your area and comply with policies put in place.

  • To attend all training as required and keep personal mandatory and legislative training up to date, always being open minded and progressive in your thinking.

  • To maintain confidentiality at all times

  • To understand and act on responsibilities regarding whistleblowing.

  • To attend and participate in staff meetings and partake in Morden College supervisions and appraisals.

  • To undertake any other duties at the request of the line manager which may include providing housekeeping cover in other Morden College areas.

Person Specification:

  • Clean full driving licence held for at least two years.
  • Willing to undertake training as required.
  • Experience of driving in busy urban areas.
  • Experience of driving on motorways/major routes and minor roads.
  • Developed IT skills, using Microsoft Office packages.
  • Able to organise their own time.
  • Able to demonstrate a caring attitude.
  • Numerate and literate.
  • Ability to work in a team.
  • Ability to proactively engage with compliance requirements
  • Flexible approach to work and working hours – occasional weekends and some evenings
  • Positive, can-do attitude
  • Located within one hour’s commutable distance to Morden College
  • Reasonably fit and able to undertake the demanding aspects of the role
  • Committed to the Values and Vision of Morden College
  • PCV (Desirable)
  • CPC Training (Desirable)
  • D1 License (Desirable)
  • Experience of driving a mini-bus or bus for older people. (Desirable)
  • Experience of planning routes. (Desirable)