Carrie Higbie

Carrie Higbie is an accomplished product management professional with extensive experience in driving product vision and strategy across various organizations. Currently serving as the Director of Product Management at Mosaicx since September 2022, Carrie leads the development of customer experience solutions, collaborating with cross-functional teams to enhance user experiences and prioritize product features. Prior to Mosaicx, Carrie held multiple senior product management roles at Intrado from May 2007 to August 2022, managing Conversational AI solutions and global hosted voice products, while establishing product roadmaps based on market feedback. Carrie’s career began at West Corporation, where management roles included Wholesale Operations Manager and Product Manager. Carrie holds a Bachelor's degree in Economics from Michigan State University.