Niranjana M. has a diverse work experience spanning over 14 years. Niranjana currently holds the position of Senior Customer Service Manager at MPOWER Financing, a role they started in September 2022. Prior to this, they worked as an Operations Manager at ParamNetwork from May 2021 to May 2022. From October 2019 to May 2021, they served as a Cognitive Skill Trainer at Wizklub Learning Pvt Limited. Niranjana also has experience in the banking sector, having worked as a Manager Retail Banking at HDFC Bank from August 2018 to May 2019 and as an Assistant Manager at City Union Bank Ltd. from January 2014 to February 2018. Prior to their banking roles, they worked at HSBC as a Customer Service Representative from December 2011 to January 2014 and at HSBC Card Services as a Senior Associate from May 2008 to August 2011. Overall, Niranjana has showcased their expertise in customer service and operations management throughout their career.
Niranjana M. completed their education in a chronological manner as follows:
From 2021 to 2022, they pursued a Postgraduate Diploma in Fintech from BITS Pilani Work Integrated Learning Programmes.
In the years 2009 to 2011, they obtained a Master of Business Administration (MBA) degree in International Business from Pondicherry University.
From 2005 to 2008, they attended Justice Basheer Ahmed Sayeed College For Women and earned a Bachelor of Science (BSc) degree in Information Systems and Management.
In addition to their formal education, Niranjana M. also holds a certification as a Lean Six Sigma Certified from Hsbc Electronic Processing India Private Limited. However, specific details regarding the month and year of obtaining this certification are not provided.
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