Ioana Manga is a Customer Success Manager at MSCI Inc. since January 2022, having previously served as a Customer Success Executive at GlobalData Plc from January 2021 to December 2021. In both roles, Ioana developed client relationships to foster retention and loyalty throughout the client lifecycle, from onboarding to account management, while actively anticipating client needs to uncover new business opportunities. Additionally, Ioana became a subject matter expert in the designated industry to provide clients with technical support and training on the Intelligence Center. Ioana holds a Bachelor's degree in Public Administration from invalid15096378 (2009-2012) and a Baccalaureate Diploma in Social Sciences from George Baritiu National College (2005-2009).
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