Andrew Rickards

VP, Customer Experience at MUD\WTR

Andrew Rickards is currently the VP of Customer Experience at MUD\WTR. Andrew has held this position since October 2021. Prior to this, they were the Director of Customer Experience at Ritual from October 2016 to October 2021.

Before their time at Ritual, Rickards was the Social Media Manager at Dollar Shave Club from October 2014 to October 2016. Andrew was responsible for managing the company's social media platforms and creating content that would engage and grow their online audience.

Rickards began their career as an intern at YoungJets in October 2013, working directly with the CEO, David Young. In this role, they did market research and lead generation in the private air charter sector to expand the business. Andrew also acted as an assistant to the sales team.

Andrew Rickards has a Bachelor of Arts in Global Studies from UC Santa Barbara and a CORe Certification from Harvard Business School Online. Andrew has also done a semester abroad through UCONN in Fall 2012 at the University of the Aegean.

Their manager is Shane Heath, Founder & CEO. Some of their coworkers include Emma Nelson - Chief Commercial Officer, Adrian U. - Head of Engineering, and Jessica Rienerth - VP, Business Operations.

Timeline

  • VP, Customer Experience

    Current role