Amara Okoli

Amara Okoli has a diverse work experience spanning various roles in customer success, business development, and marketing. In their current role at MURAL as the Director of Customer Success, they are responsible for ensuring customer satisfaction and implementing strategies for success.

Previously, Amara worked at Okta, Inc. where they held multiple positions, including Regional Manager, Customer Success, Team Lead, Customer Success, and Senior Customer Success Manager. In these roles, they worked closely with clients to ensure their satisfaction, led teams, and managed relationships.

Amara also worked as the Director of Customer Success at DISTRIBUTE for a brief period in 2017. Prior to that, they worked at Oracle as a Client Success Manager, where they focused on customer experience in the cloud sector, and as an Applications Sales Representative, where they sold enterprise human capital management solutions.

Amara's experience also includes a role as an Account Executive at SpringCM and as a Business Development Associate at Born Management. Amara began their career as a Marketing Specialist at MaxiScale.

Overall, Amara Okoli has a strong background in customer success and client management, with a demonstrated ability to lead and support teams for successful outcomes.

Amara Okoli's education history includes a Bachelor of Arts (B.A.) degree in Human Biology from Stanford University. Prior to attending university, they obtained their high school diploma from West Bloomfield High School. Additionally, they have acquired several certifications including the Costigan Sales Methodology from New Velocity, Executive Communication from Speakeasy, Harvard Art of Negotiation from CorpU, IT Service Management from ITIL Certified, Okta Certified Administrator from Okta, Oracle CX Cloud Blue Belt Administrator from Oracle, Presenting Ideas at the Executive Level from Mandel Communications, Inc., and Sandler Sales Methodology from Sandler Training.