Sonia Karchoun

Sonia Karchoun has a diverse work history spanning multiple industries. Sonia most recently worked as a Partner Success Manager at Myr.ai | Your Workspace OS starting in November 2022. Prior to this role, they held positions at Cityscoot as a Sinistres et Infractions Referent from September 2018 to November 2022 and at BNP Paribas as a Chargé des procédures civiles for a brief period in July and August 2018.

Earlier in their career, Sonia worked at ACTICALL from January 2017 to June 2018 as a Superviseur service clients en mutuelle for an enterprise mutual insurance company. Their responsibilities included leading a team of 6 teleadvisors, managing their workflow and training, and monitoring key performance metrics.

Furthermore, they served as a Chargé des relations clientèle at ADIL DU NORD from December 2015 to June 2016. In this role, they contacted landlords to prepare rent supervision projects and prepared client files for a tenant survey campaign. Sonia also provided information on tenant rights and how to report inadequate housing.

Sonia's earliest experience was as a Greffière au TASS (Tribunal des affaires de sécurité sociale) at Sécurité sociale from September 2014 to November 2015.

Overall, Sonia has gained expertise in various areas such as partner success, insurance claims, civil procedures, customer service supervision, client relations, and legal support.

Sonia Karchoun completed their Master 2 (M2) in Administration publique at the University of Lille 1 Sciences and Technology from 2013 to 2014.