Dennis van der Veen

Dennis van der Veen has a diverse work experience in the field of IT support. Dennis started their career as an IT Professional at Randstad in 2009. After that, they worked as an ICT Servicedesk Medewerker at Amarantis Onderwijsgroep where they registered and resolved ICT-related problems and provided training to new colleagues.

Dennis then moved on to Amerpoort & Reinaerde, where they held the role of ICT Beheer. In this position, they supported people with disabilities in their development by providing IT services and assistance.

Subsequently, Dennis joined PGGM as an IT Support Engineer, working in a team of 7 members. Dennis provided ICT support through phone and direct service to the customers. With the use of LEAN and AGILE methodologies, the incident processes were constantly improved, resulting in high customer satisfaction ratings.

Dennis continued their IT support career at UMC Utrecht, where they were responsible for delivering IT support to employees via phone and email.

Dennis then joined Gemeente Amersfoort as an IT Support Engineer, serving as a central IT resource for the organization, handling all IT-related inquiries.

After that, they worked at Neomax as an IT Support Engineer, before moving on to Tangram, where they again held the position of a Technical Support Consultant. During this role, they developed software for recruitment and mobility, providing solutions for HR departments and recruitment agencies.

Currently, Dennis is working at Mysolution as a Technisch Support Consultant. Mysolution is a stable company with expertise in staffing software, and Dennis plays a key role in providing technical support and quick solutions to clients.

Throughout their career, Dennis has accumulated a wide range of experience in IT support and has consistently demonstrated their ability to adapt to different roles and organizations.

Dennis van der Veen's education history includes studying IT System Engineering at ROC Rijnijssel. The specific start and end years are not provided. In addition to their formal education, they have obtained several certifications. In January 2011, they became ITIL Foundation v3 certified through ITIL Certified. Then, in December 2015, they obtained the certification for Windows 7, Configuring (70-680) from Microsoft. Following that, in March 2016, they obtained the Windows 7, Enterprise Desktop Support Technician (70-685) certification, also from Microsoft. Lastly, in May 2015, they became a Cisco Certified Entry Networking Technician (CCENT) through Cisco.