Smriti Yadav

Smriti Yadav is an experienced customer success professional with a background in managing client relationships and providing software solutions. Currently serving as a Senior Customer Success Manager at NAKAD since March 2023, Smriti oversees operations for the South and West India region. Prior roles include Customer Success Manager at LimeChat and Customer Success Associate at Exotel, as well as an Assistant Manager and Client Account Manager at Info Edge India Ltd, focusing on enterprise accounts at Naukri.com. Smriti's earlier experience includes working as a Market Research Analyst at GRG Health, where primary and secondary market research was conducted in the healthcare sector, and a Summer Research Intern at Rapture Biotech. Smriti holds a PGDM from M S Ramaiah Institute of Management and a Bachelor of Pharmacy from Banasthali Vidyapith.