Élise Gayet is a Customer Success Manager at Nalo since November 2021, specializing in financial investment advisory. Key responsibilities include client support through multiple channels, financial advice, administrative management, partner relationship management, and project coordination within the Operational Committee. Prior experience includes roles as Customer Support Manager at Skello, focusing on SaaS B2B solutions, and Operations Manager Junior at Les Mots.co, where service improvement and data analysis were central. Élise has also worked as a Customer Service Assistant at Eelway and held brief roles in customer assistance and retail. Educational background includes a Master's degree in International Business and Management and a double degree in Japanese and International Business from the Institut national des langues et civilisations orientales (Inalco).
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