Sónia L. Briley is an experienced professional in customer success management, currently serving as a Customer Success Manager at Nalo since January 2023, specializing in wealth management. Prior to this, Sónia held a similar role at Easyence for a brief period in 2022, focusing on SaaS platforms and e-merchandising for major clients. Sónia also worked at relevanC from July 2018 to September 2022 as the Manager of Customer Success, providing retail media solutions in Brazil. Earlier experiences include customer management at Carré de boeuf.com, customer experience management at AUTODISTRIBUTION, community management at CANAL+ Group, and client relationship responsibilities at Veepee from 2012 to 2015.
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