EC

Emily Cawse

Customer Success Team Lead (emea & Row) at Namogoo

Emily Cawse has a diverse work experience in various roles and industries. Emily'smost recent position was at Namogoo, where they served as a Customer Success Team Lead for the EMEA region. Prior to that, they worked as a Senior Customer Success Manager at Namogoo, where they played a crucial role in implementing their Customer Hijacking Prevention technology for eCommerce clients.

Before joining Namogoo, Emily worked at Contentsquare as a Senior Strategic Consultant, where they collaborated closely with clients to optimize customer experience and drive ROI. Emily also has experience as a Customer Success Manager at Clicktale, where they analyzed behavioral data and provided actionable recommendations for clients.

Emily's previous roles include being a Strategic Marketing Consultant at Mapp Digital, where they translated top-level strategy into marketing programs and acted as a customer champion. Emily also worked as a Customer Success Manager at Mapp Digital, where they helped a large financial services client optimize their email marketing campaigns.

Prior to these positions, Emily worked as an Email Campaign Manager at Teradata Marketing Applications, where they coordinated and managed the deployment of email campaigns, and as a Client Service Manager at Brightsource, where they managed direct marketing campaigns for charity clients.

Emily's work experience also includes positions as a Sales Adviser at Debenhams, a Studio Assistant at 3Sixty Internet Ltd, a Peer Mentor at the University of Bristol, and a work experience placement at Origin Publishing.

In summary, Emily Cawse has a diverse background in customer success, marketing, and campaign management, with a focus on optimizing customer experience and driving results for clients.

Emily Cawse completed their BA (Hons) degree in English Literature from the University of Bristol in 2012. Prior to that, they attended Plymouth High School for Girls from 2002 to 2012, where they obtained their A-Levels in English Literature, German, History, RS, and Critical Thinking. In addition to their academic qualifications, they have obtained multiple certifications including Usabilla for Websites & In-Page, Contentsquare Expert in Web Analysis, Contentsquare Certified, and Contentsquare Certified Expert.

Links

Previous companies

Debenhams logo
University of Bristol logo
Mapp Digital logo
ContentSquare logo

Timeline

  • Customer Success Team Lead (emea & Row)

    August, 2021 - present

  • Senior Customer Success Manager

    November, 2020

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